Meet the Screenjelly Helpdesk

Screenjelly’s latest update includes the Screenjelly Helpdesk, a center for help, troubleshooting, support, and discussion. The helpdesk has swallowed up our old feedback system and our Help and Troubleshooting pages, and we’re confident it will make Screenjelly a better experience for everyone.

Our old Help page has been turned into a section in the helpdesk’s discussions: The Basics. You can leave comments directly on each help article there—whether you found a mistake or you have a question, we look forward to your input.

Similarly, our old Troubleshooting page has been moved to the helpdesk, albeit with the same name: Troubleshooting. We invite you to leave comments on those articles as well.

The center of the helpdesk is support requests. The Screenjelly Helpdesk will make it easier for us to respond to your questions quickly and well. Our favorite new feature in the helpdesk is that if you submit a great request, we’ll be able to post it (and our response) in the public Discussions area where it’ll be able to help everyone.

The helpdesk has much, much more than we’ve covered here, but the best way to really find out what’s so special about it is to head over!